All orders are shipped from our studio which is located in Toronto, Canada. Please read more about delivery options below.

Where do we ship?
We ship anywhere in Canada & the USA.

How are shipping costs calculated?
Shipping costs are automatically calculated for you based on the weight of the order at the time of checkout.

International Orders
For orders being shipped outside of Canada or the US, we encourage you to contact customer prior to placing an order.

Shipping Options and Times
Please remember that the shipping times are different than product "production" time. We estimate 7 - 10 business days for production of an order. If you are in a rush for your order, please let us know prior to ordering as we will determine if we can get you the order on time.

Order shipping times are affected by which level of service you choose. Shipping costs are based on weight, and speed of delivery. You will be given a variety of shipping options during check out.

Canada
This is the approximate shipping times based on Canada Post. Orders take 7 - 10 days to design & produce, and then the shipping time below. For rush orders please contact us prior to ordering.
Tracking is available on all orders shipped within Canada except orders that receive our flat rate shipping ($3.00), such as Address Labels & Envelope Seals.
Destination
Expedited
(Recommended)
Express Post
Priority Post
Toronto
We recommend Expedited shipping (least expensive) for Toronto clients.
It will get your order to you as quickly as if you selected the more expensive.
Ontario - GTA
2-4 days
1-3 days
Next Day Major Centers
Ontario - Non GTA
up to 4 days
Up to 3 days
Next Day Major Centers
Western Canada

up to 11 days

Up to 3 days
Next Day Major Centers
Eastern Canada
up to 11 days
Up to 3 days
Next Day Major Centers
Quebec
up to 5 days
Up to 3 days
Next Day Major Centers


USA
We strongly recommend Expresspost USA. Although this is the more expensive shipping option, you will receive tracking information with this level of service + the fastest delivery date. If you are not in a rush for your order, you can select any of the other shipping methods. The Delivery times noted below for all other services are "estimates".
Delivery Time
Select this Method
Next Day
Purolator International
3 - 5 days
Xpresspost USA **STRONGLY RECOMMENDED **
Tracking information with this level of service.
4 - 14 days
USA Air Small Packet
6 - 8 Days
Expedited Parcel USA - Tracking available with this level.
2nd Best shipping option next to Xpresspost USA
6 - 14 Days
USA Surface Small Packets


Delivery Area
We ship worldwide. Penny People Designs is however not responsible for duties, or taxes that may be applied when shipping outside of Canada. We will not accept returns based on fees out of our control.

Shipping Items Separately
We reserve the right to ship items separately. If this happens, you will be notified. This rarely happens, but in some cases, with large orders, we ship items separately to make sure that certain items do not get damaged in transit. Shipments will be made at the same time, and you will not incur extra charges.

Shipping times are estimates provided to us by the postal carrier. We trust that our clients will select the appropriate shipping method/speed for an order. Penny People Designs is not responsible for orders delayed by postal carriers. We will look into delayed parcels, however cannot refund based on shipping times, once an order has been shipped. We assume that our clients have understood shipping times & our policies prior to ordering.